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Factory Bargain Drapes, Draperies & Curtains - Retail & Custom, Union City, CA




   

Customer Testimonials and Reviews

Here is what our customers are saying . . .


Kathy, Washington

"Customer service was very helpful. He even emailed large pictures of the two I was interested in and I was able to print those out and see what would look best in my living room. The quality of the drapes is much better than I had even hoped for. Would most definitely purchase again."


Yvette, Oregon

"Excellent quality.... drapes were delivered FOLDED and ON hangers which is rare! Unique pinch pleated lace sheers not found anywhere else... LOVE them! Would definitely buy again from this merchant.... THANKS!"


Marcu, Ohio

"Very high quality products! Got what I was looking for when I had trouble finding them at so many other places. Thanks."


Greg, South Dakota

"The drapes are wonderful. I did not get the drapery rod, but that was UPS's fault. Factory Drapes responded right away to my e-mail complaint and have put another one in the mail to me. I would purchase from Factory Drapes again. Their customer service is great and they are quick to respond to problem. They are heads & shoulders above most online companies."


Nadia, New York

"A major reason I patronized this store was because the web site was very easy to navigate. I also found some drapes to fit my not-so-common-sized windows at a very good price. I'm looking forward to continuing business with them."


Mary Anne, California

"The drapes are already up! We are very, very pleased with them. Happy Thanksgiving to you and your staff. If anyone is looking for drapes we will certainly recommend you. "


Lydia, Iowa

"Thank you for your prompt service. My new drapes are beautiful and I intend to order more in the spring when I finish wallpapering. I have already picked them out!"


Candice, Montana

"Thank you very much for your prompt courteous service. You certainly have exemplary customer service reps - helpful, efficient, friendly, and proactive. You deserve much kudos! "


Lorraine, California

"Thank you so much for all your help. I would definitely recommend your store - great service and great prices."


Shirley, Florida

"I received my drapes this morning and wanted to let you know how pleased I am with the quality and workmanship of these drapes. I also am pleased with the timely manner in which you handled my questions and sent the drapes. I would be happy to recommend your company to anyone."


Patricia, Wisconsin

"The drapes are absolutely gorgeous and so was the service!"


Michael, Washington D.C.

"Thanks to you the drapes arrived right on time and of course, they look great. I will certainly pass your store on to my friends, great bargain for a good product. Thanks again for your help."


Deborah, Colorado

"The selection of colors and styles and sizes was amazing. The prices were very reasonable and I am very pleased with my purchase."


Doris, Minnesota

"I was pleased with the quality of the product. I liked the variety of items/sizes available. I had priced ready to measure drapes and would have paid at least twice the price. I will pass this site onto friends and family."


Robert, California

"I was very satisfied with the quality of the workmanship and just the small thing that the curtains came with the drapery pins saving a trip to the fabric store to purchase them. I would definitely shop here again."


Debbie, Colorado

"I just wanted to let you guys know I love my drapes. They were far better than I expected."


JoAnn, New Mexico

"Thanks for such a great product. I will definitely use your site again when shopping for drapes and or curtains for my home AND will share this site with others."


Rona, Utah

"MANY THANKS FOR A FINE PRODUCT!!! Your product was far less-expensive than anything we could find anywhere, and came with the hooks in place, and everything making it just the thing we needed."


Joyce, Texas

"Just wanted to send a message to tell you that our order was received and the drapes are gorgeous. The fabric, measurements, color, and craftsmanship were all perfect. All that AND this was the best price around. We still have three windows to go, so you will be hearing from me soon."


Michael, New York

"Just wanted to let you know that the draperies are here; they are hung; and THEY LOOK FABULOUS!!"


Mary, Florida

"I was completely satisfied and was very pleased to find that the color of the drape I ordered was a really close match to the color depicted on the computer screen. The only problem I had was that about a week after the drape arrived, I received another one exactly like the one I had purchased! The problem was resolved over the phone by a very helpful person. UPS picked up the drape the very next day. I will definitely keep your company in mind if I need anything in the future and will be happy to refer others to your company."


Rachelle, California

"Absolutely could not be more pleased with my purchase. I ordered a 13 foot drape, 96" length and thought I would have to steam it upon arrival. I was so pleased to find it packaged beautifully, folded on the pleat and I only had to hang it! Great job!"


Netta, Tennessee

"Super service, the drapes arrived today. One of the best online services I ever dealt with. I will be very happy to deal with you again and recommend you to all!"


Georgette, New Jersey

"Thank you so much. Just opened the box and I am extremely pleased with the quality and color!"


Alexis, Massachusetts

"Thank you very much for your fast reply. I received the shipping notice today. Thank you for your fantastic customer service. I will highly recommend you in the future."


Sarah, Florida

"Excellent transaction. I would shop here again. The selection of colors and styles and sizes was amazing. The prices were very reasonable and I am very pleased with my purchase."


Mary-Ann, North Carolina

"Very helpful. If something is wrong, they contact you by phone. Knowledeable."


James, Arizona

"Great selection of fabrics, modern styles, got samples in the mail of all fabrics I was interested in, and very easy to order."


Bryan, Colorado

"This was an easy to use web-site. I quickly found what I wanted and made a purchase to find the products not only arrived on time but were excellent quality at bargain prices."


Wanda, Virginia

"I am replacing my drapes around the house. After my first order, I have decided to use Factory Drapes for the remainder of the rooms."


Martin, California

"EASY ....EASY ....EASY and a BARGAIN - I suggest you get a fabric sample...they're FREE! It was easy to find exactly what I was looking for and they had a great selection. I had a hard time finding pinch pleated drapes online at an affordable price and they had exactly what I was looking for....Can't wait for my drapes to arrive! I'M SO EXCITED!"


Janet, Michigan

"They had exactly what I was looking for!"


Leigh, New Jersey

"Loved the virtual room designer! Great choices and site was easily searched."


Richard, Florida

"Thanks for your quick shipping of samples and for Excellent Customer Service on the phone to ensure my order was entered correctly."


Sherry, California

"I have been enormously pleased by your response, your assistance and the quality of your products. I am recommending you to everyone I know. I love that you promised and delivered faster than expected. Im quite pleased indeed!"


Jim, Florida

"Our drapes arrived last week and we were delighted with them. The quality of material, the workmanship, and the general appearance was outstanding. More importantly, we have compared prices with local custom drapery stores and found your prices to be 50 to 60 percent below their costs. Customer Service was extremely helpful in getting us samples and your emails were very informative. I was amazed by how fast we received our drapes once the order was placed. You are a first class organization and I have, and will continue, to let people know of your store. Thank you very much."


Mary Ann, New Jersey

"I ordered thru the internet to save money,but I expected to have to do a lot of work as a result, steaming, etc to get them to look professional. I was wrong. The sheers came beautifully folded, ready to hang, and they went up one, two, three. I'm very impressed. Thank you!"


Sue, New York

"Just wanted to thank you all for such a wonderful job you did on our recent order!! We really appreciate the workmanship and the quality that the drapes were made. It was a treasure opening up the box and seeing how nicely packed the drapes and sheers were! Thank you again, we will definetely be using your company in the future and I will tell all my friends!"


Celeste, Arizona

"Drapes arrived this afternoon and I couldn't be happier. I had returned a set that we had bought previously from another supplier and the drapes I had from you are superior in every way (as well as a lot cheaper!). Many thanks."


Linda, New Mexico

"I received the drapes. They are beautiful! I am impressed with the quality of the fabric and construction. Next time I need drapes, you'll hear from me again. Thanks for your patience and help."


Caroline, Florida

"I received my sheers today and just hung them. They are more incredible than I anticipated!! They are beautiful! I am going to recommend your company to everyone I know!! Thanks for all your help! "


Susan, Manitoba

"I received my drapes early this week and they are exactly what I had envisioned. I was very impressed with the quality of service that you provided. The product and shipping were also excellent. I will be sure to refer your company to all of my friends and family in the future. Thanks again for all of your patience."


Tom, California

"I just wanted to take this opportunity to praise your service for being excellent in every conceivable way. I have long wanted blackout drapes but found them to be outrageously expensive if one orders them from a decorator fabric shop. This always stopped me. But fortunately I decided to search online and found your store. Ordering online was so easy, with very clear video! instructions on how to measure, and so on, and lots of different fabric choices. Best of all, though, was receiving the completed curtains, which arrived at amazing speed and were perfect in every way. The fabric was exactly right and the blackout material completely blocks out the light.

When I opened the box, I saw that they were carefully folded, papertaped together, threaded on hangers, wrapped in protecting plastic bags, and beautifully packed. And all MADE IN AMERICA, as a sticker on the box proudly proclaims.

I was so surprised, but VERY happy, to see that the HOOKS were already installed in the pleats! All I had to do was hang them up on the existing curtain rod, and when I did, there was a hanger or curtain rod hole for every single one of the hooksthe curtains fit down to the quarter inch!

Anyway, it may seem strange to praise so highly a pair of curtains, but honestly, the entire operation was so expert in quality from beginning to end that I just had to say something, because that is just not the way everything is, these days. This was was probably the best executed online order I have ever received. So bravo to you all and you deserve to feel very, very proud for how well you do your work. I will for sure order from you again next time I need curtains. "


Ray, Texas

"Thanks for all your hard work on the drapes Factory Direct Drapes made for my office. The drapes do a great job in reducing the heat coming off the glass from our hot Houston sun. I've attached some some pictures I took with me cell phone camera. Thanks again."


James, California

"I received the blackout drapes within 10 days of placing the order. Today I hung them and to say I was impressed is an understatement. They fit perfectly the length was exactly as ordered as was the width. The materials and workmanship are supurb and of high quality. These replaced a custom set designed by an expert and far outshine the old drapes. Thanks for a great product! We will use your services again."


Kathy, Massachusetts

"Just want to let you know that I was quite happy with my order. I was quite surprised that the drape came with the hooks. That saved a lot of time in hanging them. Thanks a bunch. Hope to place another soon. "


Annabel, Missouri

"I just want to mention how pleased I am with my order and your company. We just had our drapes professionally installed last night, and they look beautiful! Talk about customer service, great prices and quick turnaround!"


Mark, Washington

"Just wanted to add my two bits.... I love my new insulated drapes and am especially happy to know that I'm helping to support American manufacturers!! I'll definitely look you up again when I ready to purchase more window coverings. THANK YOU! "


Bryan, California

"This was an easy to use web-site. I quickly found what I wanted and made a purchase to find the products not only arrived on time but were excellent quality at bargain prices."


Laurie, Massachusetts

"Wonderful product, service, and price! I bought 3 sets of lined Capri drapes, each 126" wide. Samples arrived promptly, good follow-up from company, and Jeremy in customer service went out of his way to help me choose and order the perfect drapes. When they arrived (promptly), they were neatly pleated and wrapped, so that they hung perfectly right out of the package, with no steaming or pressing needed, and the hooks were already in place. I can't say enough good things about Factory Direct Drapes and their outlet, Factory Bargain Drapes. "


JT, California

"I am amazed at the quality at the low price I paid. I expected something that would be kinda o.k. and would make do at that price. Kudos to your Company. Rest assured I will be telling all my friends about the value they can find by shopping with you. I am the first one to complain when I am dissappointed - after all I am a grouchy old man but....I pride myself in also passing on praise when it is deserved."


Elizabeth, Pennsylvania

"I just received my organic cotton drapes and they are very lovely. The quality is excellent and the organic cotton is very beautiful and natural looking. I love them. I will be ordering drapes for my entire house from you. Many thanks."


Mikel, Montana

" just wanted to tell you how thrilled I was with your product. I searched and searched and then found your site and it was exactly what I was looking for. Great Product and I had it in TEN DAYS! Great Job. I will be back to order more. "


Richard, Nevada

"Almost a year ago (March 2007) I contacted Factory Direct Drapes and receive a sample (Sateen Light Blue). I could not order at that time, and when I looked at your web site on 7 Jan. that material did not show up. I contacted Jeremy, He took time to look in the warehouse and found enough material for my order. We placed the order on the phone, and unbelievable my drapes arrived the evening of the 10th. We are extremely happy with the quality and the workmanship. Your company to customer relationship is remarkable. Please extend a WELL DONE to all that had a part in this. I will gladly recommend your services.I expect to place another order shortly."


Joost, California

"The shear draperies were perfect, the hooks were already in there and the drapery was made out of one piece of fabric (all 28 feet)! Instead of arriving on the 6th of January, they were delivered on Christmas eve."


Cheryl, New Jersey

"I am writing this letter, in hope that it will find it's way to your corp office. This is the first time I have used your service....and it will not be the last... To the sales person that helped me from start to finish, I can not express my thanks to him enough...he is very professional, and i hope you really valve him as part of your team."


Betty, Florida

"I WANT TO THANK YOU FOR DELIVERING MY CURTAINS ON THE DAY THAT YOU SAID. BUT MOST OF ALL WHEN I WAS ORDERING THEM I AM VERY SATISFIED WITH THE SERVICE AND MY CURTAINS. I DIDN'T HAVE ANY TROUBLE HANGING THEM AND THEY DIDN'T NEED PRESSING...I WILL CERTAINLY RECOMMEND YOUR FACTORY AND IT WAS CERTAINLY A PLEASURE. THANK YOU AGAIN."


Linda, Wisonsin

"This was my first order with your company and I wanted you to know how very happy I am with my experience. Everything was very easy to do. Your web site is easy to navigate. I spoke with two men after placing my order just to confirm a couple of things and answer a question or two. The drapes were perfect and beautiful. They look great in my den. Actually you exceeded my expectations. They were packed so perfectly that all I had to do was hang them. I have had custom drapes made locally and they were twice as expensive and took 8 to 10 weeks to get them. You have reset my standards. I will be ordering more drapes from you anytime I need them. Thank you for such a nice experience. "


Arlene, New Jersey

"I ordered custom drapes from your organization a few months back just finished my painting and hung the drapes yesterday. They are beautiful and very well made. I really had my doubts about ordering something like this online, but I was totally amazed at how they were packed immediately unpacked them and hung them in my closet. Complete with hooks. I can only say nice things about your organization and will certainly recommend you to anyone I know that may be looking for curtains or drapes."


Maryann, Arkansas

"Hi, the curtains came yesterday, and we hung them today and they are great! They fit and the material and color work just right in our boat. Thank you for all your help and for shipping them USPS. "

Video Tips
 
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Lined Drapes
Insulation, Privacy, & Longer Lasting. Learn why lined drapes are your best choice.

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Sheers
Light Filtering, Privacy, Fire Resistant, Added Protection. Add sheers to your windows.

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How To Measure
Quick & Easy. Anyone can measure for drapes, curtains, and rods using our video instructions.

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Insulated Drapes
Save hundreds this summer on air condition costs. Functional and decorative.

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Get prepared for a hot summer with insulated, lined drapes; most popular!

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